Processing Time:
Orders are processed and shipped within 1-2 business days of purchase, excluding weekends and holidays. You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Rates:
Shipping rates: $4.95 for all orders.
Taxes:
Sales tax is applied to orders shipped within California, in accordance with state laws. The applicable tax rate will be calculated at checkout and added to your total order amount. For orders shipped outside of California, no sales tax will be charged.
Delivery Times:
Standard shipping typically takes 3-7 business days within the United States. However, due to unforeseen circumstances such as bad weather, holidays, etc., this may take longer.
International Shipping:
We currently do not offer international shipping. Our services are limited to addresses within the United States.
Order Tracking:
Once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery.
Orders Lost in Transit:
If your order is lost in transit, please contact us immediately at [email protected] or call us at 415-520-4142. We will work with the shipping carrier to locate your order. If the order cannot be found, we will send a replacement or issue a refund, depending on your preference.
Incorrect Addresses:
Please ensure that your shipping address is correct at the time of checkout. Dofyn is not responsible for orders shipped to incorrect addresses provided by the customer. If you realize that you have entered an incorrect address, please contact us immediately at [email protected] or call us at 415-520-4142. We will do our best to assist you, but we cannot guarantee changes once the order has been processed and shipped.
Questions?
If you have any questions or concerns regarding shipping, please don’t hesitate to contact us at [email protected] or call us at 415-520-4142. We’re here to assist you!